Tenant FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
Properties are typically rented on a first-come, first-served basis with a completed application and required fees. We recommend applying as soon as possible to secure a rental; in limited situations a holding deposit or pre-approval may be accepted—contact Keller Williams Partners Realty for availability and next steps. -
Do I pay first month’s rent and last month’s rent with my security deposit?
Move-in costs vary by property. Typically you will pay the first month’s rent and a security deposit before move-in; some listings also require last month’s rent. We disclose all required move-in funds in the listing and lease so owners and tenants have clear expectations. -
How old do you have to be to apply?
Applicants must be of legal age to enter into a lease agreement, which is typically 18 years or older. -
Is the deposit refundable?
Security deposits are generally refundable if the property is returned in good condition, accounting for normal wear and tear. Deductions may be made for unpaid rent, damages beyond normal wear, or cleaning charges; refunds are issued in accordance with applicable Colorado law and the lease terms. -
Who needs a cosigner?
A cosigner or guarantor may be required when an applicant does not meet income, credit, or rental history criteria. Cosigners must meet the property’s financial standards and sign a guarantor agreement to assume responsibility if the tenant defaults. -
You have a property I want to rent. How do I apply?
Applications are usually submitted online through our application portal or in person. A complete application, application fee, and supporting documentation—such as proof of income, photo identification, rental history, and references—are required. We perform tenant screening to protect owners and build stable communities. -
How do I pay rent?
Rent payments are typically accepted online via a tenant portal, by automatic bank transfer (ACH), or by check/money order depending on the property’s payment options. Payment policies, due dates, and late fee terms are outlined in your lease. -
I want to get a pet. What do I do?
Review your lease and contact management before bringing a pet home. Some properties permit pets with an additional pet deposit or monthly pet rent and may have breed, size, or quantity limits. Service and emotional support animals are addressed under federal and state housing laws—notify us and provide appropriate documentation. -
I want to move out, but my roommate wants to stay. What do I do?
Lease agreements usually make all tenants jointly responsible for the full lease term. If one tenant wants to remain, that person must qualify on their own or find a replacement tenant approved by management and the owner. Any lease changes or releases require written approval. -
My lease expiration is coming and I want to move out. What do I do?
Check your lease for the required written notice period (often 30–60 days) and submit your intent to vacate in writing by the deadline. Follow move-out instructions for inspections, cleaning, key return, and forwarding address to help ensure a timely deposit refund. -
Who is responsible for paying for repairs & maintenance requests?
Keller Williams Partners Realty handles routine maintenance and repairs to protect owner investments and keep homes safe and comfortable. Tenants are responsible for damage caused by negligence or misuse. Please submit maintenance requests promptly through the tenant portal or designated contact method; emergency repair procedures are provided in your lease.

