Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Property owners are not required to accept Section 8 tenants unless a local ordinance, HOA rule, or specific contract requires it. We recommend reviewing local regulations; our team can advise on compliance, fair housing considerations, and how participation might affect marketability while keeping your investment goals front and center. -
Are you licensed?
Yes, we are a licensed property management company serving Colorado, operating under industry standards and local regulations and bringing an owner-first, transparent approach informed by years of frontline experience. -
Can I reach you after hours?
We provide a 24/7 emergency contact for urgent issues and handle routine inquiries during normal business hours, ensuring prompt response to protect your property and maintain resident satisfaction. -
Can you put the money directly into my account?
Yes, we offer direct deposit for owner disbursements so rental income is transferred quickly and reliably, accompanied by clear statements and online access to transaction history. -
Do I get to see the lease or sign it?
Owners can review the lease before it’s signed. We manage lease execution and enforcement on your behalf unless you prefer to sign personally; transparency and owner approval are part of our process. -
Do you sell real estate too?
Yes. Through Keller Williams Partners Realty we can assist with buying or selling investment or personal properties, coordinating sales and management services to make transitions—especially for military families—smooth and efficient. -
How and when do I get my checks?
Owner disbursements are issued on a regular schedule—typically monthly—via direct deposit or check after rent is collected and approved expenses are deducted. Each payout includes a detailed financial statement for clarity and tax preparation. -
How is rent collection handled?
We provide multiple rent payment options, including secure online payments and ACH, enforce lease late-fee policies consistently, and follow up promptly on delinquencies to protect cash flow and reduce vacancy risk. -
How long of a lease do you sign?
Standard leases are usually 12 months, but we offer flexible terms based on market conditions and your preferences, including shorter or month-to-month arrangements when appropriate. -
How much security deposit do you charge the tenant?
Security deposit amounts are set in line with market standards and legal limits in the jurisdiction, taking into account rent level and tenant screening results to balance protection with marketability. -
How soon can you start managing my property?
We can begin as soon as the management agreement is signed and the property is ready. Our onboarding includes a thorough inspection, marketing plan, and tenant placement strategy to get your property leased efficiently. -
What type of properties do you manage?
We manage single-family homes, multi-family units, condos, townhomes, and select commercial properties across Colorado, applying proactive maintenance, rigorous tenant screening, and community-focused service to protect owner investments. -
What type of reports do I get and how often?
Owners receive monthly financial statements, rent rolls, maintenance summaries, and tax-ready reports. Custom or more frequent reporting is available on request to support your investment decisions. -
Who holds the tenant security deposit?
Tenant security deposits are held in a dedicated trust or escrow account as required by local law; we manage deposit accounting, recordkeeping, and return procedures in accordance with jurisdictional regulations and documented move-out inspections.

